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Professional Sales

Good salespeople are the backbone of a company’s economic success.
Excellent salespeople are the secret of companies with excellent results.

The level of competency of a sales representative becomes especially evident in difficult situations, for instance, when the client declines the offer or when dealing with objections like “Too expensive…”.

Good Sales Representatives:

  • know their product and understand their market
  • actively approach their customers
  • are confident in every situation
  • maintain customer contact

Excellent Sales Representatives:

  • consider a “No” as a challenge
  • achieve high profit margins
  • win new customers
  • turn their customers into fans

The training topics are diverse – depending on the specific situation of the salesperson. In particular demand are:

  • Tough price negotiations
  • Training for back office
  • Customer acquisition: from the cold telephone number to the hot appointment – acquiring new customers using modern acquisition methods
  • Complaint management: turning complaints into opportunities
  • Successfully make your pitch
  • Effective objection and finalization techniques
  • Successful networking
  • Trade fair training: making a success of the trade fair